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STEPN
Troubleshooting
Troubleshooting
Find basic troubleshooting steps for the most common issues with the STEPN app.
Mystery Box Issues
All Mystery Boxes Disappeared
Event Issues
Trailblazer Event Issues
Login Issues
Network is Congested
2FA and Google Authenticator Issues
Activation Code Issues
Verification Code Issues
Password Issues
Spending Account Issues
Promoted article
Missing Sneaker or Tokens After Transfer
Promoted article
Transfer Delayed
NFT Cooldowns
Scammers and Hackers
Empty Inventory/Spending Account
Incorrect Transfers
Wallet Issues
Wallet Requires 2FA
Transactions Failing
Solana Network Suspended in Binance
USDT Accidentally Sent to STEPN Solana Wallet
Trade or Currency Swap Issues
Wallet Already Exists
Walk/Jog/Run Issues
STEPN versus Other Pedometers
Moonwalking Issues
Reduced GST Earnings
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Categories
<% categories.forEach(function(category, index) { %>
<%= category.name %>
<%= partial('partial-article-list-sections', { id: 'category-' + category.id, parentId: '#sidebar-article-navigation', sections: category.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial }) %>
<% }); %>
<% var maxSections = 5 %>
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<% categories.forEach(function(category, index) { %>
<%= category.name %>
<%= partial('partial-section-list-sections', { parent: category, sections: category.sections, maxSections: maxSections, partial: partial }) %>
<% }); %>
Categories
<% categories.forEach(function(category) { %>
<%= category.name %>
<% }); %>
<% if (sections.length) { %>
<% sections.forEach(function(section) { %>
<%= section.name %>
<%= partial('partial-article-list-sections', { id: 'section-' + section.id, parentId: '#' + id, sections: section.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial }) %> <% if (section.articles.length) { %>
<% section.articles.forEach(function(article) { %>
<%= article.title %>
<% }); %>
<% } %>
<% }); %>
<% } %>
<% if (sections.length) { %>
<% sections.slice(0, maxSections).forEach(function(section) { %>
<%= section.name %>
<%= partial('partial-section-list-sections', { parent: section, sections: section.sections, maxSections: maxSections, partial: partial }) %>
<% }); %> <% if (sections.length > maxSections) { %>
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<% } %>
<% } %>
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