We recommend reading through the STEPN Whitepaper first before trying out any of the STEPN App's functionalities.
Before proceeding, you may also want to check Solana's network status first by going to https://status.solana.com/.
For faster resolution, please read the below article first before raising a ticket with the Customer Support team.
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🔸 I'm trying to transfer funds from Binance into STEPN, but it says Solana/BSC/ETH network is suspended!
✅ Third-party cryptocurrency exchange websites are companies that operates independently from STEPN/FSL. They may, from time to time, suspend transfers to or from certain networks, usually due to network instability or congestion.
Please note that STEPN has no control as to when Binance will restrict/allow network transfers in its platform.
If you simply need to swap/exchange one token to another, you can try using a different centralized exchange/platform, or try swapping tokens via a decentralized wallet (e.g. Metamask, Phantom, etc.).