ANNOUNCEMENTS FOR UPDATES AND MAINTENANCE

To prepare for the HypeSaints x STEPN collab event, the STEPN app will undergo a short maintenance Monday, February 20, 2023 4:00 AM UTC.

The maintenance is expected to last just a few minutes.

Thank you for understanding, and we appreciate your patience!

For Android users, please update your STEPN app by going to the Google Play store and manually searching for STEPN. This update fixes the NaN error experienced by some Android users.

Thank you for your patience.

Get ready! To activate the event, we will perform a short maintenance at Friday, December 16, 9:00 AM UTC. 

Maintenance may take anywhere to a few minutes to an hour.

🔸We recommend planning your energy usage due to the maintenance.
🔸Please secure your account by documenting your email address, account password, wallet seed phrase, 2FA QR code, and wallet passcode.

Thank you for understanding, and we appreciate your patience!

To improve user experience, the STEPN app will undergo a short maintenance today, Thursday, December 8, 2022 9:00 AM UTC.

🔸We recommend planning your energy usage due to the maintenance.
🔸Please secure your account by documenting your email address, account password, wallet seed phrase, 2FA QR code, and wallet passcode.

Thank you for understanding, and we appreciate your patience!

To improve user experience, the STEPN app will undergo a short maintenance today, Thursday, November 17, 2022 8:00 AM UTC.

🔸We recommend planning your energy usage due to the maintenance.
🔸Please secure your account by documenting your email address, account password, wallet seed phrase, 2FA QR code, and wallet passcode.

Thank you for understanding, and we appreciate your patience!

To improve user experience, the STEPN app will undergo a short maintenance today, Wednesday, October 12, 2022 3:00 AM UTC.

Estimated wait time is 10 minutes.

🔸We recommend planning your energy usage due to the maintenance.
🔸Please secure your account by documenting your email address, account password, wallet seed phrase, 2FA QR code, and wallet passcode.

Thank you for understanding, and we appreciate your patience!

To improve user experience, the STEPN app will undergo a short maintenance today, Wednesday, October 5, 2022 5:30 AM UTC.

🔸We recommend planning your energy usage due to the maintenance.
🔸Please secure your account by documenting your email address, account password, wallet seed phrase, 2FA QR code, and wallet passcode.

Thank you for understanding, and we appreciate your patience!

Get ready for the Ape Realm! There will be maintenance starting 18th July 2022 10:00 AM UTC. Maintenance is expected to last 2 hours.

🔸We recommend using up your energy before the maintenance, in case maintenance gets extended.
🔸Please secure your account by documenting your email address, account password, wallet seed phrase, 2FA QR code, and wallet passcode.

Thank you for understanding, and we appreciate your patience!

To improve user experience and product health, the STEPN app will undergo maintenance starting June 21, 2022 3:00 AM UTC, with an estimated MINIMUM time of THREE (3) hours. 

🔸 We recommend using up all your energy before the maintenance, in case maintenance gets extended.
🔸Secure your account by documenting the following details prior to the update:

• The email address you're using with your STEPN account (it's easy to forget this when you've been logged into your account for months without being logged out)
• Your STEPN account password (if you have forgotten it or it keeps saying it's incorrect, you can choose to "change password" using your verification code)
• Your seed phrase. See attached pic for a guide on how to do it.)
• Your 2FA code
• Wallet passcode
• Screenshots of your inventory

Thank you for understanding, and we appreciate your patience.

To improve user experience, the STEPN app will undergo maintenance starting June 14, 2022 3:00 AM UTC, with an estimated MINIMUM time of FOUR (4) hours. 

🔸 We recommend using up all your energy before the maintenance, in case maintenance gets extended.
🔸Secure your account by documenting the following details prior to the update:

• The email address you're using with your STEPN account (it's easy to forget this when you've been logged into your account for months without being logged out)
• Your STEPN account password (if you have forgotten it or it keeps saying it's incorrect, you can choose to "change password" using your verification code)
• Your seed phrase. See attached pic for a guide on how to do it.)
• Your 2FA code
• Wallet passcode
• Screenshots of your inventory

Thank you for understanding, and we appreciate your patience.